CMX – Installation / Configuration

Hardware Guidelines

The following table lists the hardware guidelines for the Cisco MSE virtual appliance. I have installed to a VM with higher specifications than the High End Appliance and it appears that all extra vCPU are used, haven’t done any benchmarking as to if it improves it. 
Hardware Platform Basic Appliance Standard Appliance High-End Appliance
CPU 8 vCPU (2.4 GHz core) 16 vCPU (2.4 GHz core) 20 vCPU (2.4 GHz core)
RAM 24 GB 48 GB 64 GB 1
HDD 500 GB 500 GB 1 TB

Downloading the Cisco MSE OVA File

  1. Download the Cisco MSE image from Download Software on
  2. Save the Cisco MSE OVA installer to your computer and ensure that it is accessible

Deploying the Cisco MSE OVA File Using the VMware vSphere Client
To deploy the Cisco MSE OVA file using the VMware VSphere Client, follow these steps:

  1. Launch the VMware vSphere client application on your desktop.
  2. From the VMware vSphere Client application menu, choose File > Deploy OVF Template.
  3. In the Deploy OVF Template window that is displayed, click Browse and select the Cisco MSE OVA file that is stored locally on the machine.cmx_ova1
  4. Verify the OVF Template Details details, and click Next.cmx_ova2
  5. Click Accept to accept the End User License Agreement and then click Next.cmx_ova3
  6. Enter a name for the Cisco MSE VM and click Next.CMX_OVA5.jpg

  7. From the Configuration drop-down list, choose the VM configuration of your choice.cmx_ova6
  8. Check the format in which you want to store the virtual diskcmx_ova7
  9. Map the networks used in the OVF template to the networks in your directoryCMX_OVA8.jpg
  10. Click Finish. Ensure that Power On the Virtual Machine is not checked.CMX_OVA9.jpg
  11. Wait for the deployment to complete. This will take a few minutesOVA_CMX1.jpg
  12. Click the deployed VM and choose Edit Virtual Machine.OVA_CMX2.jpg
  13. (Optional)Click Hard disk and modify the Provisioned Size as per your requirement and capacityOVA_CMX3.jpg
  14. (Optional)Click Resources>CPU and modify the reservations if your OVA fails to start because of insufficient resources


  15. Power ON the VM. The first boot takes a while as the new disk has to be expanded.OVA_CMX5.jpg

Installing a Cisco MSE Virtual Appliance

  1. Right-click the Cisco MSE VM and click Open Console. The console window is displayed with the following informationscreen-shot-2016-09-28-at-9-16-39-am
  2. Enter the login name (cmxadmin) and password (cisco) as prompted. CMX1.jpg

  3. Press Enter when prompted, as shown in the figure below:CMX2.jpg
  4. Enter a new password for the root user and reconfirm it when prompted. The password should meet the minimum requirements listed. NOTE: The root password is used only for root operating system configuration and not for the cmxadmin user functions
  5. Enter a new password for cmxadmin user and reconfirm it. The password should meet the minimum requirements listed. NOTE: The cmxadmin password is used for logging in to the Cisco MSE account for future network admin configurations.CMX3.jpg
  6. In the Select Action window, click Device configurationCMX4.jpg
  7. In the Select A Device window, click the eth0 interfaceCMX5.jpg
  8. In the Network Configuration window, enter the Name of the host, name of the Device, Static IP address, Netmask, and Default gateway IP, and click OkCMX6.jpg
  9. (Optional)In the Select Action window, click DNS Configuration.cmx7
  10. In the DNS configuration window, enter the Hostname, DNS, and DNS search path default domainCMX8.jpg
  11. In the Select Action window, click Save&Quit.CMX9.jpg
  12. (Recommended) Enter the NTP server name or the IP address of the NTP server when prompted.CMX10.jpg
  13. Configure the time zone and save the changesCMX11.jpg
  14. Access the URL when promptedCMX12.jpg
  15. Open the URL http://<ip-address>:1984 when prompted in the browser. The Cisco Mobility Services Installation sign in page is displayed.CMX13.jpg
  16. In the Cisco Mobility Services Installation sign in page, enter your cmxadmin credentials and proceed with the installation

Installing Cisco CMX Using Web Interface

You will need to decide if you wish to setup CMX in the Location or Presence Configuration, if you change your mind at a later stage you need to start over.

If you choose Location, you will see the following services in Cisco CMX GUI:


If you choose Presence, you will see the following services in Cisco CMX GUI:


So now you have decided which type of CMX box you would like launch the Cisco CMX user interface using Google Chrome 40 or later, and follow these steps:

  1. In the Cisco CMX web interface, enter the login credentials for a Cisco CMX administrator and click Sign in to continue.The login username is cmxadmin. Use the password that was configured when the system was started for the first timecmx13
  2. Choose the Cisco CMX type as either Location or PresenceCMX13-5.jpg
  3. Click Please click to continue setup or press Enter to proceed to the main portal.cmx15
  4. Log in with the username admin and password admin.CMX16.jpg

CMX is now installed. In a future Posts I will detail how to configure CMX for Location and Presence.


3 thoughts on “CMX – Installation / Configuration

  1. Pingback: CMX into AWS – THE WLAN

  2. Pingback: CMX to Splunk Connector – THE WLAN

  3. Pingback: CMX High Availability – THE WLAN

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